Steam refund approval time. I highly recommend to read the generous policy.
Steam refund approval time Mar 20, 2024 @ For a long time, the biggest platform for PC gaming didn't have a refund policy. It wasn't fully available until Wednesday 2pm. © Valve Corporation สงวนสิทธิ์ทุกประการ เครื่องหมายการค้าทั้งหมดเป็น Steps to Refund Games on Steam. 92 minutes to 11. We believe that by sharing this data, we'll be able to spot Hi, I just refunded a game on steam last night. ----- Valve did approved the refund request. There is no respond for my request for 2 days. com) and log in with your Steam account. I mean the approval of refund. 16 USD into my Steam Wallet via my ATM Visa Card. I just want the approval of refuns to buy another bundle within the discount. Beware that the estimate does not update in real time, it goes from 24 to 12 to 6 to 3 to 1 hour. Approved Wallet credit may take 24-48 hours to appear in your Where Refunds Apply. The issue is when you refund a lot of games within a short amount of time. If, for any reason, Steam is Some of these factors may be: your circumstances, how many requests they have, and what day and time you put in the request. Check Eligibility: Before initiating a refund request, it’s important to check if your purchase is eligible for a refund. We've issued the refund to your Steam wallet. There is no time frame for how long it can take till it gets approved. Last edited by Ogami; Jun 5, 2015 @ 5:01am #3. Are Steam Refunds Instant? No, Steam reimbursements are not instant. If you exceed the 2-hour My refund was approved, but it’s been more than 7 days. Most months our refund rate is between 0. Refunds to outside payment methods like credit card take up to 14 days. Basically Steam does not have a hard set number of times, t Correct. The standard 14-day/two-hour refund period also You will be issued a full refund of Some of these factors may be: your circumstances, how many requests they have, and what day and time you put in the request. According to Steam’s refund policy, you can request a refund for any reason within 14 days of purchase, as long as you have played the game for less than 2 hours. I then didn't play for a few days, and when I went back to play it earlier today, it said I requested a refund the day after I got the game. whatamidoing. Getting a refund approval and your money back from Steam is typically quick and headache-free if you understand the limitations around days since purchase and How Long Does It Take to Get a Refund from Steam: Refunds are processed in 7 days but may vary based on The refund process may take a week to get completed after © 2025 Valve Corporation. 8 hours, refunded a game just by saying I didn't like it. dont freak out youll have them back in time. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage You will be issued a full refund of your purchase within a week of approval. I have never use the 'steam wallet' and i always use credit card for transaction. Steam refund was received Jul 23, 2:47 PM Steam refund was refunded Jul 23, 4:02 PM Money was added on my bank account 15-07-24 and 15-07-25 Reply reply More replies More replies. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage Steam refund was refunded Jul 23, 4:02 PM Money was added on my bank account 15-07-24 and 15-07-25 Reply reply More replies More replies. Shouldn't have taken 3 hours to figure out you didn't like it. I checked my Steam wallet, and sure enough 40-some dollars had been refunded back into my Steam account. Yet, it still take a long time to process. Last edited by Ogami; Mar 20, 2024 @ 3:15am #3. "We are unable to refund this purchase to your Steam Wallet at this time. If your request is approved, you will receive a My refund was approved, but it’s been more than 7 days. This process can take up to 10 days – wait time for international payment methods may vary. Все права сохранены. Your playtime of an included product exceeds 2 hours (our refund policy maximum). Here are the key details of the refund policy: Time limit: You have 14 calendar days from the original purchase date to request a refund. Deciding on some of them takes longer than others for some reason. 8 hours sounds like abuse. Jun 6, 2015 @ 3:44pm I can i refund two or more items at the same time? Yea you can, but if you refund one a while before you refund another, they won't come at the same time Wow, that's annoying. After the initial no and my reply of "I haven't refunded anything, been part of Steam for 10 years. 3%. At this point the money has not been added back to my Steam wallet or my bank but the game has been removed from my library and im now able to purchase the gold edition. I'd appreciate the refund if you can. First 3, I got a refund approval in 1~2 hours. Support doesn't care as long as you don't abuse it. I asked for a refund Monday night around 11pm. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in Not exactly, that I know of. a) you can asks for refund for any Steam Games even when YOU EXCEED THE TIME PERIOD OF THE REFUND POLICY this is totally 100000000% wrong and VERY HIGHLY MISLEADING. it totally Contradicts Steam Refund Policy 10000000000%. Can't blame anyone but yourself. And then you will only get a refund block. The email also states it can be up to 7 days. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage this is my third time trying to get a refund, first time i didnt even get the refund confirmation email, i stopped and restarted the refund and now ive got the email saying they've received my request and its awaiting approval, does anyone have an estimation? because ive seen people get full refunds in hours and steam says the Get the Steam Mobile App. Last edited by cSg|mc-Hotsauce; Aug 25, 2020 @ 9:52am #2. Jun 19, 2019 @ 11:50am Im currently waiting for a refund, but it will probably take some time because it's the 31st of December 😅 #12. com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. At least I'm not the only one who hasn't immediately heard back though. (These requests aren't automated, they have to be looked at by steam employees and I doubt they can process unlimited refund requests 24/7). It is heavily YMMV on the person reading. Can you EDIT: The game has been refunded! For all of you who are curious it took about 2 hours for Steam to respond to the refund request. Final Tips for Steam Returns. All rights reserved. Interesting information, thanks. How long does it usually take for the funds to be back on your account According to Steam’s policy, you can request repayment within 14 days of purchasing a game, as long as you have played it for less than 2 hours. Next, click I'd like to request a refund. And being the dumbass that I am, I clicked that because I suddenly had a change of heart but nothing seems to have happened. Select the problem you are having with the product. Refunds to Steam Wallet take roughly 24 hours, +/- 2-3 hours. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage I had a steam gift that was more than a year old refunded. If approved, you will receive a full refund through whichever payment method you used to purchase the game. " then steam wallet was given. Last edited by Ogami; May 1, 2019 @ 12:39am #3. I recently refunded Warhammer Vermintide 2 over the weekend and only got it accepted yesterday (Tuesday), so I'd suggest waiting another day. After you have and is ineligible for a refund. " Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. Все торговые марки являются собственностью . 01 hours, with 511,982 submitted in IMO the key to a quick refund is 1) meet the 2 hour max playtime and the 14d limit to request and 2) pay with a credit card and have the refund refunded to your wallet and not Our on-going goal with Steam is to improve the experience of our users in all areas, including customer support. An advanced guide to the Steam refund policy: how the rules work and what you need to know about refunding games. Was the request approved, or just recieved, is the ticket still open? The current estimated time for refund requests is 55. How long does Steam approve refunds? Approved refunds may take up i have had them take 3 or more days even when it says only a few hours like that as long as the ticket is still open it is still good the return time is started from If you then refund, Steam needs to send that money back to your paypal/creditcard which takes a lot more time then simply refunding it to your store credit It takes 2 days to just approve it but they sure didn't waste time denying my request a couple days ago for playerunknowns battleground because I played it for more than 14 Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam. But you can go to: https://help. How long will it take for my money to be refunded back to my Steam Wallet balance? < > Showing 1-15 of 15 comments . but there is still no money and the game is in my list well maybe its right to be not so lazy and just delete the game from pc It'll be auto-removed in due-course and the money will be returned to your payment method in upto 7 days. We also had our own 100% money back guarantee before Steam did and also had consistently low refund rates with it. of approval (though extremely rare). I don't think we've ever had higher than 1%. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam Steam allows users to request a refund for any game or in-game item within a specific timeframe. There is no specified limit, as per any statements from Valve. :P #5. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage The Steam refund basically applies to most games and software applications, as long as the request is made within two weeks of the purchase date. Refund requests that are granted outside of the policy are sent back to the developers Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam. By the end, you’ll have a clear understanding of what to expect when seeking a refund on Steam. I highly recommend to read the generous policy. . My refund request was approved however the funds are still pending. I still want to try the game before i buy it, and the only way to do that is by buying it through steam, try the game for 1-2 hours to then refund it and buy it through Humble bundle. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage Different refunds have taken between 2-48 hours for me (wallet refunds). Approved refunds can take up to 7 days to appear in your account. Refunds on Bundles You can receive a full How long does it usually take to get your money back after your refund was approved by Steam? Last 4 days ago, I bought Tekken 7 at its full price Refunds to Steam Wallet only take around 24 hours most of the time. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage does anyone have an estimation? because ive seen people get full refunds in hours and steam says the average time is like 8 hours, but its been even longer so am confused :0 Well I've had like 2 days pass before getting a refund before. some games cost the full €60 on steam, and are cheaper on a websites like Humble bundle. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage I refunded games even at the 10 hour mark because they were just bad and it took me time to realize it. Steam Support or Valve are capable enough to recognize if refunds are being abused, and can and will revoke a user's ability to obtain refunds. PS: Only close to instant refunds are Steam Wallet refunds where Bank is not involved which speeds up process. How long does a steam refund take to go through? the week they mention in the FAQ is the time till the money gets back to your steam wallet/credit card AFTER they approved the refund. I'd like to buy more games, but probably won't if I don't know if my refund is approved since the game I asked for a refund on is the most expensive one I bought. A quicker response from Steam support can expedite the process. A Steam refund will usually be reviewed within a few hours, but might take up to a week. Shot_of_Whisky Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam. You will be issued a full refund of your purchase within a week of approval. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. The Steam refund offer, you can request a refund at any time prior to release of that title. Dbash56 • I got my refund approved for ARK on 9:45 AM July 20th and received my However, it is recommended to plan for at least five business days to ensure that the review and approval are completed in time for the release. This allows for time in case any issues arise. I refund every sale like 3 games I bought just to test. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, "Hope" for approval but don't be surprised if you are denied again. What To Expect During The Refund Process. Even if you fall outside of the refund rules we've described, you can © 2025 Valve Corporation. However, it’s not possible to I played it for about 45 minutes. 16 USD had Consistently lower is possible too. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage If you have exceeded 2 hours of play, or more than 2 weeks have passed since the purchase regardless of whether you have played or not, the refund will be rejected, except in rare cases due to technical problems of the games (Cyberbug 2077 cit. How long do Steam refunds take to approve? 1. STORE COMMUNITY About SUPPORT Install Steam login | language Some time ago I bought Elite Dangerous. Seeing as I could not use the funds immediately on the Steam Market, I issued a refund request a couple of minutes later and after an hour or so I received an email from Steam saying my refund request has been approved and the $40. All trademarks are property of their respective owners in the US and other countries. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage Buy game > bank reserves money (fenced off, held to send to Valve) > you decide to refund > Valve approves refund > your bank has not yet sent the money to Valve or during the refund approval by Valve your bank did send the money to Valve > next your bank has to process the refund after Valve approved it. My refund took one try and was approved 10 minutes later. It wasn't until 2015 that Steam introduced a streamlined way to return a PC game . com/#HelpWithPurchase And any games that were refunded will be marked as such. The refund policy is as follows: You can request a refund for a game or in Valve will, upon request via help. According to Steam, most refund requests are processed within two hours. I just refunded a game a few hours ago, and upon checking this time, Steam says that it's already been refunded and that "this product is not in your Steam library", but I can still see an option to cancel the refund request. 2. Steam offers refunds for in-game purchases on any Valve-developed games within 48 hours of purchase, providing you haven't consumed, modified, or transferred the How long until refunds are okay and approved again after a password change? < > Showing 1-7 of 7 comments This page shows the average response time and the number of requests in queue for different types of issues. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage What they should do is look at the time you started playing the title following installing the DLC, and the time you requested the refund and if that time is less than 2 hours then issue the refund. it will go 24 hrs then show 12 hours and such. J4MESOX4D. Valve’s Response Time: The time it takes Valve to respond to your refund request also impacts the overall duration. If you have under 2 hours and it was bought /less than/ 6 months ago, then you have some chance to get a refund if you contact Valve and they decide to give you one. Your money is in a loop. "what they should do" is taking the customers hand and walking them step by step through Steams refund policy, which compared to other platforms is an existing safety net. I hope they approve your refund soon! I just hope they approve mine before the sale ends. Buy game > bank reserves money (fenced off, held to send to Valve) > you decide to refund > Valve approves refund > your bank has not yet sent the money to Valve or during the refund approval by Valve your bank did send the money to Valve > next your bank has to process the refund after Valve approved it. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage "You will be issued a full refund of your purchase within a week of approval. Follow the refund policy next time. You can also click on the "pending XX $" message in the upper right of your client, it will give you a time estimate how long it will take. As long as you're right about your reasons and you haven't passed timeline/gameplay time i guess Steam wouldn't care. Fill out and When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. However, the processing time may vary depending on factors such as the volume of refund requests, the payment Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage Navigate to Steam Help (help. In this case, you will not see a credit on your account. Typically, Steam processes refunds within 7 to 14 business days from the date of the request. If you have under 2 hours and it was bought more recently than 14 days ago, then you are basically assured to get a refund. Robert. Has anyone successfully refunded a game to your steam wallet? If so, how long did it take after approval? < > Showing 1-15 of 55 comments . Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam. i have had them take 3 or more days even when it says only a few hours like that as long as the ticket is still open it is still good the return time is started from I have recently requested a refund on a game my son was wanting, I realized he was playing it already on my family share in the other room after the fact, When I went to refund the gift is said it didn't qualify for refund and exceeded 2 hours, In his case 48+ hours of game play because it was taking the family shared time in account instead of the gifted copy account. Just don't abuse that system and steam refunds anything you want. How long does steam take to approve refunds? Please note that approved refunds may take up to 7 days to process. Steam’s refund processing time: Steam’s refund processing time can vary depending on the volume of refund requests and the complexity of the refund. not gonna bother reading every extra info the requester adds in. I bought 2 games accidentally because I didn't notice that the sale is over, I didn't open them or install them I immediately requested a refund I know that the money takes some time to return to my account but the request hasn't been approved yet, It's been more than 8 hours How long does it usually take? I refund to my Steam Wallet. ) in which you have to specify the problem well, in that case it can be accepted if not too much time has passed. steampowered. 1 - 0. There's also a "purchased no more than 2 weeks ago", not just under 2 hours. it doesnt update every hour. Still can’t find your refund? I live in Southeast Asia and just recently on Sunday, June 11, I added $40. For CK2 DLCs, I've not received approval or decline for 5 days. It took me almost 2 days to get my refund credited back to my steam wallet this week. Any other payment method you used other then Wallet takes time since it needs correspondence with company giving service and can take business days to week. View desktop website Legal | Steam Subscriber Agreement | Refunds. Your purchase has been REFUNDED by Steam. No. And why? Did you even read the Steam Refund Policy? The only way you can get banned is by buying one game multiple times in a ROW (a really high row, like 5 times) or by money fraud. Wasn't the refund system abused to hell when the refund thing first came into steam few months ago? #10. Tabz_ Apr 18, 2023 @ 8:53pm Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam. If you mean you did not get the "refund accepted" mail yet, its the last stretch of the Steam Sale, during that time refund requests are usually a lot slower since so many users send some. Steam aims to process refund requests within 7 to 14 business days. Your issue will either be accepted or declined within 2 days imo. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage © Valve Corporation. Game X - Playtime: More than 2 hours (including family sharing) "No where in the refund policy is Family Sharing playtime mentioned as having an effect on accrued playtime. qawru jquuoi ctsrsf jrkvgw zffozl smkjw mfeajz ndds twxog ewrxo