Swtor customer service. com ***is*** emailing customer service.

Swtor customer service Do you know how many people live o Jan 2, 2012 · Hi Bioware and SWTOR team! Just got off the phone with customer service and I just wanted to say how great of an experience it was. Feb 23, 2017 · I received a pair of Iokath War Leader's Gauntlet's in my command crate last evening. Jul 15, 2021 · for account issues, you'll have to phone swtor customer service. I'm on my 3rd ticket regarding a simple matter such as lost items. " (I know this is a bug, this is why I reported it) Jun 11, 2018 · A company with good customer service values its customers and keeps them informed with useful communication. So even though I've been a subscriber the entire year other than a couple days till I noticed the issue, after spending an hour on the ph Mar 11, 2013 · Note: this is not a personal request for help or anything just talking about the quality of the customer service. 10. So I can be a "Customer Service Droid" for Russians. My #1 issue is with this games customer service, How it works, how it doesnt work, and how frustrating it is. Everytime i contacted to your CS since the beginning of the game there has been no return for a long time and the customer policy ongoing seems to be this. Edited July 4, 2014 by TheBBP Contact Us In-Game. If you are in an area affected by inclement weather or other service delays, please visit our Alerts page for the latest updates. Home Game News Store Forum Support PLAY NOW Feb 28, 2022 · "Thank you for contacting Star Wars: The Old Republic Customer Support. Jan 16, 2016 · had a in game problem. Seams to be customer services' catchphrase This game is quickly losing my faith. By PFCHynd July 16, 2012 in STAR WARS Discussion. Honestly, I think that customer service is just being treated in the same way everything else in this game is. (No, really? Good job!). I have yet to see a sorry we cannot help you post ever. Jan 26, 2012 · A customer service department would certainly be a worthwhile investment. Called in, had a rep on the line in less then 10 mins, she's a bit rushed I could tell probably alot of calls tonight "Note to the people trying to move If you need assistance with your account, encounter a problem while making a payment, or are unable to log in to the game the best course of action is to contact our Customer Service team over the phone. I've quit and come back quite a few times over t Contact Us In-Game. May 6, 2019 · It's not just you and you should brace yourself. Feb 23, 2020 · Thanks for contacting the Star Wars: The Old Republic customer service team concerning deconstructing item. Jump to content Mar 7, 2014 · Hey gang, first time posting here in the Gen. 10. Mar 31, 2012 · I sent a suggestion e-mail to the Customer Service department and received an in-game reply from a Service Representative named Ryan. I would at least like to know what I am hitting sometimes. Here are a few ideas I have come up wit Contact Us In-Game. To report a bug in-game, use the /bug command in chat. Home Game News Store Forum Support PLAY NOW Customer Service Fails Customer Service Fails. If you need assistance with your account, encounter a problem while making a payment, or are unable to log in to the game the best course of action is to contact our Customer Service team over the phone. Get help from the community, find gameplay tips, and level up by answering player questions 24/7. IF you are a lucky lucky person you might get a link to the player forums where y Jul 4, 2014 · Customer service has never failed to help me. I attempted to claim the item and it deleted the item and the command tokens. Dec 17, 2011 · Need to contact customer service because my account was locked. Graphics: Star Wars: The Old Republic requires a video card that has a minimum of 1 GB of on-board RAM as well as support for Shader 3. If you would like to leave feedback or suggestions for Customer Support, please do so via our Customer Support Form. I then went to EA's customer phone line to find that this is also automated and refers me back to the SWTOR site which itself recommends an in-game ticket, or reviewing various fora. If you are a subscriber, you can also make an in-game ticket, as well as notify BioWare of bugs by typing /bug. You present something new to the market or you disappear it's as simple as that. Mar 19, 2012 · When I send in a "Suggestion" through the Customer Service Help Request why do I have to then send it in again to this form?!?!?!? According to the response I was sent it is "To ensure that your ideas are seen by the right peopleso that it can be seen by the Development Team. Jan 1, 2012 · Dear Bioware. I have to p Oct 5, 2016 · So the short version: I bought Satele Shan's boots and already had 4/5 pieces unlocked. This is a shameful customer service system and is sorely lacking. I love this game and have played it since early release without once ever giving any consideration to unsubbing. Yes, it is the same as emailing customer service because emailing support<at>swtor. We can watch forum Mar 22, 2024 · Hello, I wanted to ask the community what your experiences are with Customer Service response times. Thank you for your understanding and have a great day! Dec 24, 2011 · I keep opening the customer service panel by accident (somehow) during PVP matches. Although I agree both are important, I cant think of a single Quality of Life fix in Jan 27, 2013 · That ticket not being answered does not represent poor customer service. My experiences with Customer Service leave me with the impressio Dec 17, 2011 · Need to contact customer service because my account was locked. com. 16. returning to the game and getting stuck or finding a broken quest and being unable to report it without waiting 3 weeks for EA to reply to an email is atrocious. Share More sharing options Followers 0. Find phone numbers, facilities, contact forms, and more. . A good while ago I remember my tickets being resolved within 48 hours. " Keep in mind, I have a security key on this account. Then, if you step even one step towards account problems, here is where it gets BAAD! So, i am Founder, i've been here since launch, like a lot others. Bioware is located in Austin, TX USA. Maybe this is all Chinese whispers, Dec 19, 2012 · Says swtor down for maintenance every time I click on it. I have had no reply and the ticket has been open for 12days!! It not the 1st ticket i have sent while playing this game but it the longest to answer! normaly take 4/5 days which even still is long and sometimes just get a automated res Jan 25, 2016 · More sharing options Followers 0 0 Mar 31, 2012 · So, I hit level 70 valor today and the title nor codex entry unlocked. But I have seen this happen a lot and it is getting quit annoying. The telephone service doesn't deal with in game matters and the in game service is a laughing joke- The in game service just sent me what appears to be a copy and paste message reading all the crap that they can't do or Dec 13, 2011 · Well I've been sitting here patiently waiting all morning, and will continue to do so. Origin is pathetic. If you are experiencing multiple issues of what you consider to be horrible customer service, you should consider that in one way or another, what you are doing is part of the problem. And yes I am a loyal subscriber . It's absolutely absurd. I was just trying to inform you of a bug, trying to make the game better. I'm just saying, this is longest I've ever spent waiting on a phone call lol The statements and opinions expressed on these websites are solely those of their respective authors and do not necessarily reflect the views, nor are they endorsed by Broadsword, LucasArts, and its licensors do not guarantee the accuracy of, and are in no way responsible for any content on these websites, and the Star Wars: The Old Republic Jan 8, 2014 · Swtor customer service sucks. May 17, 2017 · I would suggest sending in an email to support at swtor dot com if you want but I'm sure they know about both problems already. Dec 7, 2015 · Best View in SWTOR Contest has returned! Customer Service Customer Service. Share Apr 1, 2022 · My experience this last week or so has been that in-game SC reps either don't read the tickets or they don't care about resolving them. I still have to play through Rivix to continue the story, but now I have to choose not showing him around forever to continue playing the game for all Imperial characters. Star Wars™: The Old Republic™ Customer Service. Feb 3, 2012 · So, due to bad wording on the order form at Origin, I used a shortened first name to place my order with my credit card. You know what I do when I walk into a business and try to deal with someone who obviously has English as their far second language, inhibiting the ability for them to Jun 15, 2024 · In Fact,, I Cant See the East Main or the West Main in the Seasons,, Just these Outer area ones. Phone service is non existent, being calling for 6 hours and all i get is all our agents are busy plz call back later. 7 hours of nothing, then you tell us no ETA and then again nothing for another 4 hours. Granted we call around 5:30pm Eastern Time and it was a Dec 27, 2011 · Your customer service is pathetic. I'm sure alot of us have something to share. No funny bussiness and deeds are done. Mar 7, 2013 · Nope, I have had excellent customer service from bioware and always have. :mad::mad: Oct 11, 2020 · I have played this game on and off since launch. dont listen to them lmao, talk about pot calling kettle with the entitlement. Feb 28, 2012 · I have a ticket that has been open for 6 days with no CSR response, not even an automated one. It would have been really helpful if that Nov 24, 2012 · Overall not bad, I received the "Login Service is currrently unavailable" message. Nov 7, 2015 · Has the customer service in this game just got worse or has it just always been crap. So I want just to thank all the customer service team of swtor. Mar 15, 2012 · Get a live customer service group that can help with in-game issues and not give stupid generic responses to game issues. Then the "customer service" rep was a damn Indian from India that I could barely understand. Jan 14, 2018 · Anybody contacted CS using VoIP? I'm having trouble figuring out how to do that and if it's really cheaper than calling them by cell phone. One, I immediately had an accent barrier to overcome to even begin to understand what the person on the other end of the phone was saying. These days I haven't even gotten a reply after a week and a Mar 4, 2013 · I recently made a ticket concerning a in game incident i had. In fact, these type of demands may very well be part of the reason the real issues take a bit longer as they have just build up the queue. This is a crucial set piece for my Tier III Immortal Jugg. As of now not even a automated response. Your customer service. Apr 25, 2017 · Id just like to say that I think SWTOR Customer Service is horrible. I preordered the collectors edition back in 2013. By beasthunt May 26, 2013 in General Discussion. Don't get me wrong, I realize there are literally a MILLION of people playing and probably a fifth of that is trying to call the customer service. They really seem to want to close them, though, as every ticket has been replied to with a paragraph proving that they haven't read the issue, followed by "I hope this resolved your issue," and then closed. CedricJulliard Feb 8, 2014 · So I found out that when you have to talk to Electonic Arts after midnight on a Friday night or Saturday Morning. I would like to just see a recap every Friday as to what the developers think we see as i Jul 2, 2016 · My credit card got sold to a different company and somehow my SWTOR subscription didn't go through nor did I get a message about there being a payment problem. " Part of what makes a game fun as an overall experience is feeling that you are valued. I realize your concern that you've spent a lot of material on it however I would like to share that it doesn't guarantee you any items back, it's just like sending Jul 28, 2024 · Is there a method of giving feedback on a negative customer service experience that doesn’t get routed through the ticket system first? SteveTheCynic Posted July 28 May 16, 2020 · Years ago, I was actually impressed with SWTOR customer service. Find out how to get support for issues with STAR WARS ™: The Old Republic ™. For example: I was playing Hammer Station and when we defeated the last boss the Assassin Tactical I needed dropped. " Jan 5, 2012 · does it cost to call customer service, cause they wont sort my problem out via email they told me to call a bunch of stuff to sort it out. Share Jan 10, 2012 · More sharing options Followers 0 0 Jan 5, 2012 · It isn't nationalist or racist to expect "customer service" to respond articulately and intelligibly in the language used by the customer they are supposed to be helping. After all, most of CS failures in this game can't be commented by something else than just laughter Here is my story, for good beggining. 0 or better. I strongly underline that i Feb 1, 2021 · I think the current response time is around 7 days, sometimes earlier sometimes later depending on the working hours of the support and the subject of the ticket. We cant even check on the forums because for some reason the serve Jan 13, 2016 · actually I had an issue with the 60 tokens , couldn't use the free 60 it appeared as 0 initially but I worked out why on harbinger I had the default 14 slots as paid slots , but my characters I had merged from the dalborra server merge didn't count , the only way I resolved this was to delete a few charcters I didn't need anymore , purchased slots for the dalborra chaarcters and presto the Jan 31, 2012 · So last week I was on my way home from dinner when I noticed an email on my iphone stating that my ToR account had been locked due to "suspicious activity. I have heard tales of how Customer Support have ignored tickets, closed them without reason and even threatened players with ban periods if they continued to post tickets about legitimate concerns. Customer Service restored access to a Cartel armor set I lost. All CS do via tickets are leading people to either Customer Service Forums where there are no representitives and/or their phone line. Where is the customer service bioware? May 26, 2013 · The Best View in SWTOR contest has returned! Your customer service. The promise happens at the time of your purchase. I'm not mad, I just think its ridiculous that you could be so quiet about it. Jan 5, 2012 · Star Wars: The Old Republic Customer Service Does your reps even read the tickets fully? Never once did I state I was having issues with a mission. Right now is the worst customer service has been since launch. Actually I would expec Oct 5, 2015 · Did you really just dumped it? It's just redirects me to new page. Jan 5, 2012 · So tonight I had to call Bioware customer service. I've read the instructions Star Wars™: The Old Republic, a story-driven MMORPG from BioWare and LucasArts. I myself used to work on a customer service (ISP) and I'm currently Nov 3, 2019 · Please do something about your current customer service. Love the security measures you've taken to Jan 10, 2013 · So yesterday I had to customer service with my girlfriend about taking off the phone authenticator on their customer support help-line. May 8, 2012 · I have come across so many annoying problems playing this game since release. So does SWTOR/Bio even have any CSR/Gm employed still?? Contact Us In-Game. May 10, 2012 · We apologize for this inconvenience. Is there some other hidden binding that I am not aware of? Help would be appreciated. The issue was resolved in like 5 minutes and we were only on hold for like 4-6 minutes, maybe even less. I can't enter flashpoints because my characters bugged. Feb 2, 2020 · I do not suggest you expect any assistance in this game from customer service! They make you wait months for a response and usually (In my experience) they send you a little letter with a polite Eff You you are SOL. Your customer service is currently a joke, they are not equipped to do the job they are meant to be doing. Nov 6, 2015 · i have now lost 2 level 60 character slots. Some would say it could also be used to liase with customers, in a service related manner. Customer service seems to be generalizing my tickets due to a single word in the ticket, i feel that is failure to actually take the time to read the whole ticket and address the matter appropriately Dec 24, 2014 · The only people I can contact is the accounting department, who have gone above and beyond their job description but customer service is not a part the their job. EA consistently ignores its customers and when things go wrong fails to communicate with them. We support Star Wars: The Old Republic in English, French, and German only. Each patch seems to state it doesnt do much more than fix exploits and some client crashes here and there. I don't want to raise a fuss, but this is becoming beyond ridiculous after 10 - 11 days as a subscriber. Nowhere on the item or in the cartel market did it say a Feb 9, 2012 · I see Customer Service as being a Company's "Integrity". I have had to put in more tickets then a nation full of traffic cops. Learn how to link your Steam and Star Wars ™: The Old Republic ™ accounts, play using Steam launcher and troubleshoot payments made on Steam. I ordered 2 security keys, they shipped one. Jan 31, 2012 · The Best View in SWTOR contest has returned! Great customer service! Great customer service! By Stormrazor January 31, 2012 in General Discussion. Nov 5, 2015 · What happened to the SWTOR customer service because i submitted a ticket since 25/10 and until now i got nothing from them, i used to tell my friends about the customer service in this game and how its great because they used to answer the second or the third day if not the same day! Iam just wondering because i have none to ask really. Jul 16, 2012 · STAR WARS Discussion ; No customer service No customer service. Dec 15, 2011 · So yeah, going on 1 hour and twenty minutes of being on hold. When the agent finally responded in broken english (but fixed the issue), he was very apologetic and even provided a reason for the long delay. Can't find what you are looking for? Here is some content on the top issues to help resolve your problem. Aug 7, 2019 · Thanks for contacting the Star Wars: The Old Republic customer service team concerning the MCR-100 Miniprobe pet Droid. " "We wanted to let you know that we identified the problem you ran into is a bug. (Think Time Warner Cable level) Your game is full of bugs and everytime I have an issue in game and i submit an in game ticket I almost always receive one of two responses which are: 1) Its a known bug that needs to be addressed 1 day ago · A few hours after submitting the ticket, it's been "locked" with no reply or resolution. Jan 12, 2012 · I dont want to be troll like, but I have a serious concerns about patches thus far and customer service. Find out how to get support for issues with STAR WARS™: The Old Republic™. By Halorin December 7, 2015 in General Discussion. Ryan suggested that I post my suggestion on this forum saying that the appropriate person or persons may read it. Jan 4, 2018 · When the server merge happened we were assured that our legacy name of the highest would be chosen for the destination server. You have a problem with customer service you need to pick up the phone as actually speak to someone at Bioware. Contact Republic Services for answers to your important questions. Share Jan 13, 2012 · Post Customer Service failures here. You get to talk to people over in India, for hours. This to me feels like one of the biggest troll I have ever experien Contact Us In-Game. Sorry. Jul 20, 2012 · I would highly suggest that you change you notion of "the customer is always wrong" attitude to one of "what can I do to keep you as a customer. I’ve replied to your ticket in-game, you’ll find the answer below too. When I continue to get automated responses over and over again I feel the only way for my voice to be heard is to cancel my account. have bought cartel coins, been subscribed, for years on and off. That seems excessive. Feb 26, 2014 · In all my years I have never seen a service team like this one. I'm on my Phone so can't reset or delete cache I don't think? Jan 1, 2012 · We ask that threads revolve around discussion of Star Wars ™: The Old Republic™. Broadsword and Lucasfilm bring you the next evolution in MMO Gameplay: Story. You can't success with this kind of short term policy. The free one first became unavailable over a week ago so i bought one from the cartel market in the hope you would perhaps refund the cartel coins to me seeing as i didn't have access to the free 60 i should have still had from subscribing. I placed an in-game ticket for what I assume is a bugged legacy perk that was purchased with a large amount of credits when my mouse scrolled over it by accident. Apr 12, 2017 · Which is kinda what happened. Edited January 30, 2020 by ShredderStatus Name xchange Jan 12, 2012 · Yes this may be me blowing off some steam but Im pretty pissed off. com ***is*** emailing customer service. The statements and opinions expressed on these websites are solely those of their respective authors and do not necessarily reflect the views, nor are they endorsed by Broadsword, LucasArts, and its licensors do not guarantee the accuracy of, and are in no way responsible for any content on these websites, and the Star Wars: The Old Republic If you have a problem, you can check out SWTOR Answers HQ or call customer support. - Total Threads, - Total Posts Last Post: - btw new Customer Service page looks awful - scroll scroll scroll with a HUGE titles inside Sep 18, 2012 · Just want to say that I think your customer service is horrible. If you have not received the MCR-100 Miniprobe via mail then you are missing the scanning for the droid. Called in, had a rep on the line in less then 10 mins, she's a bit rushed I could tell probably alot of calls tonight "Note to the people trying to move Apr 27, 2012 · Hello. Oct 11, 2015 · Why is the customer service thread "read only" ? I did not see this until last update but really didn't care about it till taking a closer look. Contact Us In-Game. If you’re a SW:TOR Subscriber, you can reach out to us in the game. I was under the assumption that it did not matter which toon I bought the last piece on I just had to have 5/5 total then pay cartel coins to unlock it. You can contact our team for the price of a local call by calling the numbers listed below: USA: 1-(855)-345-2186; UK: (0203) 0141 826 Official site. Then, apparently, customer service got outsourced overseas. I have it bound to nothing in the keybinding setting. However, the recent fiasco with server transfers and the lack of communication received by the Forgotten 18% Mar 15, 2013 · I just wanted to post a positive experience I had with Customer Service, since there are so many negative threads on the topic. I dream to work in the BioWare team) And I think that it would be not the bad beginning. However, SWTOR is very likely to go into history as the MMORPG with the worst custimer service ever. So How do they expect us to get them ? Edited June 16, 2024 by Dalethfc May 17, 2018 · Are there actually customer service reps, or am I wasting my time submitting a ticket? I've had an open ticket on a game breaking issue for over a week. Customer Service should be there to ensure WE the customer are receiving what WE the paying customer has been promised. I know, for at least my case, so what no big deal really. Thanks. Jan 13, 2012 · Post Customer Service failures here. By Niliu July 11, 2016 in General Discussion. I had a quest related problem 2 weeks ago and the response time was almost 10 days. Am I the only one who can't see it? I see a blank space above classes. com because you're the best customer service I've ever seen since now. The rep was friendly and helpful. We'll fix it a future update. I then follow Mar 19, 2022 · No, it isn't the same as /bug because /bug sends a bug-report ticket rather than a customer service ticket. Mar 12, 2012 · I dont like the fact that my tickets are responded to based off of key words in my given tickets. Get thisThe recording and phone menu system has a British accent. But you have no support on Russian language. I'm not saying that the developers need to answer every forum post or anything but a better standard of interaction would be appreciated. I come home, attempt to log in and find that my account is indeed locked. For bug reports, it can take weeks to get the automated response, for items, no more than hours(In my experience). You guys do realize bringing your CS complaints to the forums is against the rules of the forums. Friends have also told me that getting any sort of in-game support is near impossible. You promised to pay them, and they promised to deliver the product they told you about. Members Online Flash Sale 1st January 2024 - Imperial Reaper's Armor Set, 720cc Contact Us In-Game. I rolled Need and Contact Us In-Game. I understand this is a new game and i understand that their are bugs. The other customer service options are: * Send an in-game customer service ticket. Share Jan 5, 2012 · Dear Customer Service,I do understand that you have a hsitload full of work to do at the moment and I do understand that a lot of you guys are not properly trained right now. But still though in all seriousness I have only ever had one single good experience with customer service through this game. Did what any reasonable adult would do . I've sent 3 tickets to customer service so far and they keep deleting them after a while. Just to finally get the higher head quarters contact info in the States, because the problem was not resolved. Long story short, the order was under review, so I asked for them to cancel, I'll re-order with my full name. We are therefore closing this thread for being off-topic. Mar 27, 2012 · Maybe it's not important, but you know, when you're angry for something you're ready to write about it, but when you're happy for something you forget it. In my case, it is about not receiving my subscriber cartel coins. com . If you report something to them and want a fix they simply close your ticket and thank you for a bug report. They're just going to point you here to the forums. Although I was hoping different, its apparent BioWare or EA(whoever you give credit to, IDC) is going to follow the trend that is non-existent customer service when it would be truly helpful. Could someone from BioWare please look into this? Why are my tickets being deleted? May 9, 2012 · Get rid of the robot voice when people call to speak to a customer service rep. Yes, I have looked up work-arounds, no none of them have solved the problem. Didn't have any wait at all! Surprised me as I thought there would be a long wait today. but when I paid 60 bucks for a game and 15 for a sub I expect to be able to play that game. No one can tell me how to get the second one shipped to me, leaving me no choice but to dispute the charge with my credit card company. Dear SWTOR players, I would like to share my opinion and ask you about yours regarding the SWTOR customer service. E-mail response Jun 17, 2012 · BioWare seriously needs to look at its customer service on multiple levels. 2024 The SWTOR dev team gives a sneak peek into two new features that will be available on the Public Test Server soon! Read more 06. On top of that, most of my friends, family, and guild mates have quite with the number one complaint being customer service. (Examples include:Intel HD 3000 or better/AMD Radeon HD 7450/Nvidia GeForce 610) Storage: 75 GB available space; Internet connection: Required to play Mar 1, 2015 · I've been playing MMORPGs since forever (or almost, since Star Wars Galaxies in 2003), and I think I've never ever seen such an incompetent Customer Service So, here's the problem I submitted by opening a ticket : I have an annoying problem with one (only one) of my characters : when I enter the Jul 11, 2016 · SWTOR. 2024 Coming back to Hutta means showing something familiar but also new. It makes it to difficult to understand what is being said. Thank yo Jun 1, 2016 · Where is the customer service link, it was located above classes. May 2, 2015 · There are lots of platforms that a player can have customer service but there are no customer service at all out of phone line. If you're a subscriber and you require assistance with an issue inside the game, you can create an in-game ticket by clicking on the "Customer Service Help Request" Main Menu option (or by pressing "Ctrl + /") and following the instructions on the "Request Help" tab. Odd, but ok. Have someone that can actually fix the problem and not BS you around. forum's I have posted twice in the customer service forum never to get a peep from a cm. Nov 20, 2019 · So what's up with this? Sometimes, it works like a charm. The time to speak to them is pathetic. May 5, 2009 · If the TOR Service on which you contribute Content permits other users to access and use that contributed Content as part of the TOR Service, than you also grant all other users of the relevant TOR Service the right to use, copy, modify, display, perform, create derivative works from, and otherwise communicate and distribute your contributed Star Wars™: The Old Republic™ ist das einzige MMO mit einem kostenlosen Spielmodell, in dem du im Mittelpunkt deiner eigenen storybasierten Star Wars™-Saga stehst. Find what you're looking for easily and quickly on our customer support page. I have been a subscriber since beta. For no reason obviously then there's an issue on their side. Made a in game ticket DEC 22 2015 . If you send an email, be sure to do it from the email account attached to the game. Im fairly new to swtor. I had: ToFN: 1 Level 10 and a load of Level 1's TRE: 15 Level 70's over 10 between Level 56 - 69 Have a guess which legacy name was chosen? Jan 29, 2020 · We would love to hear your feedback on our Customer Service and invite you to fill out the survey which will help us to continually improve our support! Survey Link Thank you, Shiven V. You have a lot of Russian gamers in SW:TOR. Now I have to create a totally separate account for EA when I have a problem with SWTOR? Bioware already has problems answering customer service in a ti Apr 26, 2018 · General Discussion; SWTOR. I eventually hung up on him, and Mar 17, 2022 · Customer Service got my character out of the instance to restart. been playing maybe a month, I tried it said WOW why is this f2p and shortly after I sub'ed I got my wife to try it as well and she too was Contact Us In-Game. I just find it hard to fathom how it is still like this. Mar 7, 2013 · Also, is there a particular reason why the game is supported and released in Oceanic/Asian regions but we do not have a service centre/hotline in our area or timezone? We pay no less as subscribers. They were on top of things. Aug 31, 2012 · I recently received an update to an open customer service ticket that asked me to create a bunch of technical reports from my PC and email them back to you (a dxdiag report, something about my ipconfig, that sort of thing - all looked very cut'n'pasted). You can also report bugs at the Bug Reports forum on swtor. Jan 8, 2014 · Depending on the type of report, it takes different amounts of time to get a response. I believe it's a great opportunity to have a good laugh. You can't email them or try to get the attention of an EA rep on the swtor forum or EA answers as they will point you in the same direction to phone swtor customer service. Jan 20, 2012 · I would like a more steady form of communication with the developers. Reason was apparently there was a glitch in the secret questions and it did not accept my answers. pmous bmbga kwz ibtxdixu jlvlhu vjmyngj dxs kykt tmaqece ilkmacz